Airbnb Guest Welcome Letter Template
Create a personalized welcome letter with WiFi info, house rules, local recommendations, and emergency contacts.
Frequently asked questions
What should an Airbnb welcome letter include?
WiFi network and password, check-in and check-out details, parking, key house rules, 3-5 genuinely local food and activity recommendations, and how to reach you. Keep it to one page guests will actually read.
When should I send the welcome letter?
Send a digital version 24-48 hours before check-in so guests can plan, and leave a printed copy in the unit. The pre-arrival message also cuts down repetitive questions during the stay.
Does a welcome letter improve reviews?
It reliably improves the communication and check-in star categories, which feed your overall rating and Superhost eligibility. Guests mention smooth self check-in in reviews more than almost any amenity.
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